The Locality Health Centre

68 Lonsdale Avenue, Weston-Super-Mare, North Somerset BS23 3SJ

New Practice Manager Appointed

We are delighted to announce that Tricia Blackwell has joined us as new Practice Manager.

Tricia will be Practice Manager for both Locality Health Centre and Clarence Park Surgery .  She brings a wealth of experience including having worked as as Practice Manager in Bristol.  We welcome her to the team and look forward to her knowledge and skills giving us new insights as to how we can improve the service we offer to patients.

Vacancy for Practice Manager

Entrepreneurial Practice Manager

Competitive Salary Package
NHS Pension available

We are looking for a Practice Manger who will provide leadership and vision whilst ensuring the services continue to provide high quality care to our patients.

The Locality Health Centre which has recently taken over the running of Clarence Park Surgery, operates as a social enterprise to improve access to high quality medical services and reduce health inequalities. The practices have a shared belief in continuity of care and putting the patient at the centre of what we do.  The Practice Manager will work across both sites.

for further information visit our jobs section:  http://www.localityhealthcentre.org.uk/news/job-vacancies/

Get Your Flu Jab!

Flu clinics

If you are over 65 or in the at risk category it is important to get your free flu jab.

Clinics at the Locality Health Centre on:

Saturday October 15th 9.00-1200
Saturday November 12th 9.00-12.00

Book in now with the reception team on the phone or in person.

Closer collaboration with Clarence Park Surgery

From October 1st the Locality Health Centre will be working in close collaboration with Clarence Park Surgeries.  Over time this will enable to become more efficient and offer a better service to patients.

There will be no immediate changes for patients at either surgery.  Patients continue to be registered with and can only be seen with at their respective surgeries.

December Patient Group Meeting

Come along to the next Patient Group meeting.meeting

Friday 11th December 1-2.30pm

Meet the new GP’s, find out about some of our plans for next year and we want to know what you think about a new local campaign for patients.

New Doctors

We are delighted to announce that we have two new GP’s who joined us at the beginning of  November.  This brings us up to full complement and we hope will give patients a greater chance for continuity of care.

Dr Nick Cooper, who previously worked in Bristol will be with us on Mondays, Tuesdays, Thursdays and Fridays.

Dr Martin Jones, also works in Bristol will be available on Monday and Fridays.

And our existing GP’s will be usually available as below:

Dr Maria Myint on Tuesday, Wednesday and Thursday

Dr Liz Stallworthy  on Monday, Tuesday and Wednesday.

“Outstanding” CQC Inspection Report

CQC Logo

We are delighted and proud to let you know that The Locality Health  has have just been rated as “Outstanding” by the Care Quality Commission. This is the highest possible rating and we believe the first to be rated as such in North Somerset.

The full report is available to read on the CQC Website: http://www.cqc.org.uk/location/1-502911955

To be rated overall “Outstanding” is a huge achievement for a small practice in an area of very high medical and social need. This is great reflection for the company, staff and the people we serve.

We have achieved this by having an amazing team of excellent staff who care about local people by being committed to providing quality, great access to other services and seeking innovative ways to improve patient outcomes.

As most of you will know, Locality Health Centre is a distinctive community based organisation. Funding from the NHS goes on patient care. This is due to no money being paid to shareholders, or taken as profit by partners. It is embedded in the For All Healthy Living Centre, providing holistic approach and access to a wide range of services. We work closely with patients and broader community to improve health and wellbeing of local people

We are particularly pleased that the whole centre was recognised as having a huge part to play in what we offer. CQC saw that the shared purpose and common set of values led to a strong team working well together to have a real impact.

New Appointment System

Appointment system changes
We have introduced a new system for booking appointments. Patients are only able book same day appointments. We have been losing about 100 appointments a week with people not turning up and we hope that people will value their appointment and use it more effectively if it is made on the same day.
Please book by telephoning or calling into reception for a same day appointment.
There will be some pre-bookable appointments but they will only be available for clinicians to book for patients. This will be for a follow up for ongoing treatment or advice.
Receptionists will work with you to try to make the best appointment and may say if you ring on a specific day you are more likely to see the clinician you saw last time.
We are trying to make the best use of the limited resources we have and improve the efficiency and fairness with which to access same day appointments.
We understand that it may take a while for patients to become familiar with our new system. We will be monitoring how it performs and will be keen to hear your feedback and suggestions after it comes into effect.