Appointments can be booked by phone 0345 350 3973 (local rate) or in person. The surgery is open for bookings from 8.00am to 6.30pm
For general enquiries please avoid phoning between 8.00-9.00 am or 2-3pm. When booking receptionists will ask you questions so they can direct you to the right appointment with the right clinician. All information is treated confidentially. If you need to talk privately at the reception desk, this can be arranged.
Same Day Appointments
We offer same day appointments and therefore please contact the surgery on the day you want your appointment. You will be offered an appointment on the same day if one is available. This will be with one of the appropriate clinicians.
If your clinician decides you need a pre-booked appointment during a consultation they will give you a card to take to reception and for you to arrange the appointment.
Sometimes receptionists will put you on a call back list. You will be contacted by a clinician who will discuss your condition with you and decide the best course of action. (Routine or immediate appointment, self-treatment, home visit etc)
We average 120 missed appointments a week. Please let us know beforehand if you are unable to make your appointment so it can then be offered to another patient.